Support

Frequently Asked Questions

Everything you need to know about working with Apex Bedding Solutions—from logistics to compliance to pricing.

Logistics & Delivery Compliance & Standards Pricing & Referrals General Questions

Logistics & Delivery

Compliance & Standards

Pricing & Referrals

General Questions

Still Have Questions?

Can't find what you're looking for? Our procurement team is happy to help with any queries about our products, services, or how we can support your specific requirements.

Get in Touch

Frequently Asked Questions

Logistics & Delivery

What is your standard delivery lead time?

Do you offer installation services?

Can you remove and dispose of old mattresses?

Do you deliver outside London?

Compliance & Standards

What is Source 5 / Crib 5 fire compliance?

Are your products suitable for CQC-inspected premises?

Do you meet HMO licensing requirements?

Pricing & Referrals

How does your volume pricing work?

How exactly does the 10% referral program work?

What payment terms do you offer for B2B clients?

Do you provide formal quotations for budgets/tenders?

General Questions

What types of businesses do you serve?

Can I visit your warehouse or showroom?

What warranty coverage do you provide?

Still Have Questions?